The Decline of Personalised Recruitment in the UK

Businesses rely on recruitment agencies to find top talent, but many are losing the personal touch. Instead of experienced consultants providing tailored hiring solutions, agencies now depend on junior staff with limited knowledge, leading to mismatched placements and wasted time.

The Problem: A Transactional Approach

Many agencies prioritise speed over quality, hiring recruiters who lack industry expertise. Recruitment isn’t just about ticking boxes—it requires deep understanding, intuition, and strong interpersonal skills.

This shift has led to:

• Poor Candidate Matches: Recruiters without sector knowledge can’t assess true fit.
• Higher Turnover: Bad hires force businesses to rehire quickly, increasing costs.
• Frustrated Clients: Employers lose trust in agencies that don’t understand their needs.

How Businesses Can Demand Better

1. Prioritise Experience: Choose agencies with seasoned consultants who know your industry.
2. Demand Personalisation: Avoid one-size-fits-all approaches—work with recruiters who invest in your business.
3. Focus on Relationships: A strong recruiter-client partnership ensures better hires.

The Future of Recruitment: People First

Businesses don’t need another CV factory. They need recruitment partners who listen, understand, and deliver quality hires who thrive.

At Lotus Engage, we believe recruitment should always be about people. Let’s bring back the personal touch and demand more from our industry.